PRIVACY POLICY

At UAB True Concept, a Lithuanian company, we value your privacy, which is why we have developed this Privacy Policy (“Policy”) to inform you about the information we collect when you visit our websites www.waitless.lt & www.waitless.so (“Site”), the reasons behind the collection, and how we utilize the information. The terms “You,” “Your,” “Yours,” and “User” refer to the person/entity/organization using our Site. When this Policy mentions “We,” “Us,” and “Our,” it refers to UAB True Concept along with its subsidiaries and affiliates. This Privacy Policy is subject to our Terms of Service. If you have any questions about this Policy or any requests concerning the processing of personal data, please contact us at info@waitless.lt

INFORMATION WE COLLECT FROM YOU

We gather the information You provide to us, which is necessary for the proper execution of the contractual arrangement between You and us, and enables us to adhere to our legal obligations. Account Signup Information. Upon account creation, we request that You provide signup information such as name, email address, and phone number. Communications, Chats, Messaging. When you interact with us via email or other means, we gather information about your communication and any details You opt to offer or disclose. To address your request, we might access information provided by email, chats, purchase history, and so on. Payment Information. To purchase and utilize features of the Site, you may be required to submit certain financial details to facilitate payment processing. We employ third-party (payment processor) services, so we neither collect nor store credit card information. Their Privacy Policy governs the use of your personal information by these third-party payment processors. Other Personal Information Provided by You. We may also collect additional data provided by You, such as survey responses, feedback, financial information (purchase history), and similar information.

INFORMATION WE COLLECT AUTOMATICALLY

When you access our Site or contact us directly, we may gather information, including your personal information, about your actions on our Site, the services You utilize, and how You use them. This information is necessary for the proper performance of the contract between You and us, enabling us to comply with legal obligations and considering our legitimate interest in providing and enhancing the Site’s functionalities.
Log data and Device information. We automatically collect log data and device information when you access and use the Site, regardless of whether you have created an Account or logged in. This information includes, but is not limited to, IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data. Tracking technologies and Cookies. We use cookies and automatically collect information about your device’s operating system, phone model, device ID, and customer number. Geo-location data. We collect data about your approximate location based on information such as your IP address, aiming to provide an improved user experience. This data may only be collected when accessing the Site using your device. Usage information. We use “Google Analytics” to collect information about your interactions with the Site (e.g., pages or content viewed, searches for Listings, bookings made, and other actions on the Site). As a result, Google, Inc. places a permanent cookie on your web browser to identify you as a unique user the next time you visit the Site. For more information, please visit Google. Publicly available personal information.

HOW WE USE YOUR INFORMATION

We process your information in accordance with general data processing principles. We may collect information through our Site for various purposes, such as: Identifying you, Establishing your account(s), Creating a secure environment, Generating statistics and market analysis, Maintaining communication, Tailoring our marketing efforts, Sending you billing details, Handling your orders, Getting in touch with you and addressing inquiries, Enhancing our services and resolving issues, Safeguarding data and preventing fraudulent activities,
Adhering to relevant laws, Soliciting your feedback, Sharing your testimonials, Offering customer support. Typically, we collect personal data from you only if we have your consent, require the information to fulfill a contract with you, or if processing the information aligns with our legitimate business interests.

DIRECT MARKETING

We might use the contact information you provide for direct marketing purposes. Depending on your preferences, these direct marketing offers may be customized based on additional information you’ve supplied to us (e.g. location, social media profile information, etc.) or information we’ve gathered or generated from other sources as outlined below. If you’d like to revoke your consent for direct marketing and no longer receive information from us, you can opt out at any time by following the unsubscribe instructions in the email you received or by sending us an email at info@Waitless.so.

INFORMATION SHARING METHODS

We may share your information with third parties that help us deliver and support our Services: Billing provider Hosting provider Social media and advertising partners Retargeting platform Backup and security provider We might also disclose your information to third parties: when mandated by law, regulatory requirements, court orders, or other legal processes in response to lawful requests from public authorities, including for national security or law enforcement purposes; in connection with business sales, transfers, mergers, bankruptcies, restructurings, or other reorganizations; to protect or defend our rights, interests, or property, or those of third parties; (e) to investigate any misconduct related to our products and services; and
to safeguard an individual’s vital interests.

COOKIES

Cookies are small text files that your browser saves on your computer when you visit our Site. We use cookies to enhance our Site and make it more user-friendly. Cookies enable us to identify users and prevent repetitive requests for the same information. Our Site’s cookies cannot be accessed by other sites. Most browsers will accept cookies unless you modify your browser settings to decline them. We use the following cookies on our Site: Strictly necessary cookies – Essential for our Site’s operation, they facilitate the display of correct information, personalize your experience, and enable the implementation and maintenance of security features as well as the detection of malicious activities. The Site would not function or would be severely impaired without these cookies. Functional cookies – These improve our Site’s functional performance and usability. They remember the settings chosen by visitors (e.g., language and time zone preferences) and help avoid the need to adjust settings during each visit. They also remember any changes made by you on the Site (e.g., leaving a comment). These cookies do not track your activity on other websites. Performance cookies – These cookies reveal whether a visitor has previously accessed our Site. Analytical cookies help us recognize and count our website’s users and observe how they navigate our Site. We also use cookies to understand, improve, and research products, features, and services. For instance, analytical cookies may show us which pages are visited most frequently, help us identify website issues, etc. Marketing, targeting, and advertising cookies – These cookies document your visit to our site, the pages you have accessed, and the links you have clicked on. We use this data to make the advertisements shown on our site more pertinent to your preferences. Advertising cookies inform us if you have already seen a specific ad or a certain type of ad, and the duration since you last viewed it. We may utilize cookies set by a different organization to provide you with more tailored advertisements. These cookies also help us limit the number of times you see specific ads and gauge the effectiveness of our advertising efforts. For more information on how to delete cookies and other helpful information related to cookie usage, please visit http://www.allaboutcookies.org/.

INFORMATION FROM MINORS

Our website and services are not designed for or aimed at individuals under 18 years of age. We do not knowingly collect or solicit information from minors, nor do we knowingly permit minors to use our website or services.
We will delete any information we find to have been collected from a minor. If you believe we may possess information about a minor, please contact us using the contact details provided below.

SENSITIVE INFORMATION

We do not gather sensitive data such as political views, religious or philosophical beliefs, racial or ethnic origin, genetic information, biometric data, health data, or data related to sexual orientation. Please do not submit, upload, or provide us with any sensitive information, and contact us using the contact details below if you think we may have such information. We reserve the right to delete any information we believe may contain sensitive data.

PAYMENT INFORMATION

To purchase and utilize our services, you may need to supply specific financial information for payment processing. We will not store or collect your payment card details. This information is given directly to our third-party payment processors, whose use of your personal information is governed by their privacy policy.

THIRD-PARTY LINKS

Our website may contain links to other sites. We recommend reviewing their privacy policies to learn more about their personal data collection and usage practices, as we do not control their policies and data processing procedures.

RETENTION

We retain your personal information to provide services to you and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We will keep your personal information for as long as necessary to provide you with services unless we are required by law or regulations to retain your personal information for a longer period. If you wish to stop us from using your personal information, please request that we erase your personal information and close your account. Please note that even after your account has been deleted, we may retain some of your information for tax, legal reporting, and auditing purposes.

SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for potential vulnerabilities and attacks. Despite our efforts and the measures we take, the transmission of information via the internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information.
We encourage you to avoid providing us or anyone with sensitive information that you believe its disclosure could cause substantial or irreparable harm, and to create strong passwords for your user account. If you have any questions regarding the security of our website or services, please feel free to contact us at info@waitless.lt.

YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are: The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details provided below. The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below. The right to object the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent. The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first. The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed. When you object to processing of personal information when processing is carried out on the basis of legitimate interest, we will carefully consider such a request, which may result in your Account closure or de-activation.

POLICY APPLICATION

Our Policy does not extend to services provided by other companies or individuals, including products or websites that may appear in search results, websites that may incorporate our services, or other sites linked to our Site or Services.

MODIFICATIONS

Our Policy may be updated periodically. We will publish any Policy changes on our Site, and if the changes are substantial, we may consider providing a more prominent notice (including, for certain services, email notification of Policy updates).

POLICY ACCEPTANCE

We assume that all Users of this Site have thoroughly reviewed this document and consent to its contents. If someone disagrees with this Policy, they should avoid using our Site. We reserve the right to modify our Policy at any time and notify using the method described in Section 15. Ongoing use of this Site implies consent to the updated Policy. ADDITIONAL INFORMATION If you have any additional inquiries about the data we collect or how we use it, please feel free to contact us using the details provided above.